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Capita Finance Solutions

Updated 2026-07-30 · 775 reviewed · 189 listed · Scored from 47 Google reviews · How we rank ›

4.9(47) 85 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage LenderCar Finance And Loan CompanyCommercial & Business Finance
Capita Finance Solutions
Services
First Home Buyer Loans, Mortgage Lender, Car Finance And Loan Company
Reviews
47

What recent reviews say

Most reviewers experienced swift, attentive support from a team that listens carefully and explains options clearly, even in time-pressured or complex deals. One reviewer reported a broker who delayed and mishandled their application over months, leading to lost contracts; otherwise, the consistency of praise for turnaround times and follow-up sets this business apart.

Praised for
  • responsive and proactive communication
  • knowledgeable product advice
  • complex situations handled smoothly
  • long-term customer loyalty
  • turned around urgent requests quickly
Watch-outs
  • misleading advice and delayed action on applications
  • lost contracts due to broker negligence
responsive-communicationgot-loan-approvedfast-turnaroundknowledgeable-advicesmooth-settlementexplained-clearlywent-above-and-beyondfollowed-up-after-settlement
Best for: First home buyers and property investors who value clear communication and hands-on support through complex or time-pressured deals.
Think twice if: One reviewer experienced months of delays and misleading advice from a broker; verify responsiveness upfront if your timeline is tight.

Strengths

  • Rapid turnaround on urgent applications
  • Deep product knowledge and tailored advice
  • Attentive follow-up through settlement
  • Handles complex or non-standard borrower situations

What reviews say by service

First Home Buyer Loans
Multiple reviewers praised patient guidance through the process, transparent explanations, and securing competitive rates as first-time buyers.
Refinancing Specialists
Positive mention of refinance support; one reviewer noted both refinance and new loan handled successfully.
Investment Property Finance
Reviewers noted help with investment property purchases and multi-purchase advice.
Mortgage Lender
Strong approval track record; one reviewer with visa limitations and another in their late 50s both successfully secured loans with tailored strategies.

How it compares

  • Rated 4.9 against a 4.98 average across the 187 mortgage lender businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 95
Review volume 73
Review recency 99
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
0
3
0
2
0
1
1

Common questions

How quickly can you process an application?
One reviewer had their application completed in 3 days after switching to Capita from another broker who had delayed for 2 weeks. Standard turnaround is not specified in reviews.
Can you help if I'm self-employed or have an unusual situation (visa limits, older age)?
Yes. Reviewers noted successful outcomes for visa-limited borrowers and buyers in their late 50s, with tailored advice on suitable products and repayment strategies.
Do you provide ongoing support after the loan settles?
Yes. One reviewer mentioned the team remained helpful for advice 4 years after settlement; another noted long-term relationships spanning over a decade.
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Reviewers consistently experience swift, transparent guidance through loan choices tailored to their situation, backed by staff who remain engaged and available even after settlement is complete. Adam and the team specialise in first home buys, investment property refinancing, and construction loans. They explain loan structures step-by-step, negotiate competitive rates, and handle complex paperwork without requiring clients to chase them. Multiple reviewers mention the staff by name-the team, the team, and the team-and credit their patience and responsiveness, especially during tight settlement deadlines or when obstacles arise.

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Staff at Central Lending Solutions consistently handle complex mortgage situations with care, clarity, and follow-through. They explain options thoroughly, respond quickly to questions, and stay engaged all the way to settlement, turning what could be stressful into a manageable journey. The team works across first-home buyers, refinancing, investment loans, and construction loans in areas around Perth including Osborne Park, Subiaco, Joondalup, and Fremantle. No negative complaints appear in recent reviews.

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house & home loans
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5.0(82)✓ Google-verified

Staff members have built strong reputations by staying available, explaining every step clearly, and following through on multiple loans over years. First-home buyers consistently describe the process becoming easy and worry-free, while clients handling complex deals (multiple properties, refinances, equity releases) praise the team's problem-solving and genuine interest in their situation.

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Last updated 2026-07-30