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Chase Better Finance

Updated 2026-07-30 · 775 reviewed · 189 listed · Scored from 57 Google reviews · How we rank ›

4.9(57) 83 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage LenderCar Finance And Loan Company
Chase Better Finance
Services
First Home Buyer Loans, Mortgage Lender, Car Finance And Loan Company
Reviews
57

What recent reviews say

Nearly all reviewers describe fast approvals, responsive service, and loans completed smoothly with patient guidance through each step. One early negative review alleges negligence, disputed loan loss, and hidden charges; the overwhelming majority credit the team with turning stressful situations into straightforward transactions, often approving applicants after other brokers had rejected them.

Praised for
  • responsive, prompt communication
  • knowledgeable, expert guidance
  • stress-free, smooth process
  • goes above and beyond for clients
  • availability outside business hours
Watch-outs
  • negligence and unprofessional conduct
  • extra fees charged without refund
  • financial loss to client
responsive-communicationgot-loan-approvedfast-turnaroundknowledgeable-advicesmooth-settlementwent-above-and-beyondexplained-clearlyfollowed-up-after-settlement
Best for: First-time buyers stepping into the market, refinancers needing swift turnaround, applicants rejected by other brokers.
Think twice if: One reviewer reported disputed negligence, financial loss, and disputed extra fees; confirm terms and documentation clarity upfront to avoid misunderstanding.

Strengths

  • fast loan approvals even for low-income or previously rejected applicants
  • available outside standard hours for client support
  • handles complex paperwork and lender negotiations
  • proactive guidance through entire process

What reviews say by service

First Home Buyer Loans
First-time buyers consistently praise smooth process, patient guidance, and loans approved after rejection elsewhere.
Refinancing Specialists
Refinancing clients praise fast, responsive service and ability to handle complex situations.
Mortgage Lender
Strong approval rates and rapid turnaround reported; one complaint of negligence and dispute fees.
Car Finance And Loan Company
Personal loans mentioned in one review for home furnishings; limited evidence.

How it compares

  • Rated 4.9 against a 4.98 average across the 137 first home buyer loans businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 95
Review volume 77
Review recency 89
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
56
4
0
3
0
2
0
1
1

Common questions

Are you open weekends or after hours?
Yes; reviewers report receiving responses on weekends and late at night, sometimes within five minutes.
What if other brokers have turned me down?
Multiple reviewers were rejected by other brokers before being approved by the team; they actively seek lenders for difficult situations.
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Staff here know their field and keep clients in the loop at every turn. Reviewers praise the team for breaking down complex loans into simple steps, answering questions fast, and staying available right through to settlement. Many describe their first home purchase or refinance as easy and stress-free, even when they came in anxious. The business follows up after the deal closes to make sure rates stay competitive. First-time buyers and refinancers return repeatedly because the brokers take time to understand each person's circumstances and find the best fit. Clients name specific team members and mention industry contacts that help move things along. No complaints appear in the available reviews.

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My Finance People

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Every review praises the team's responsiveness and willingness to solve problems: staff explain each step clearly, answer questions promptly, and stay engaged when complications arise. Reviewers single out named brokers for patience and professionalism, especially during construction and refinancing, with multiple clients reporting they would recommend the service and return for repeat work. My Finance People handles first home buyer, refinancing, construction, and equity release loans across Osborne Park. Their strength is in keeping deals moving when obstacles emerge between parties, and in matching borrowers to rates that suit their circumstances. All praise reflects genuine care rather than transactional service.

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Status Home Loans
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Status Home Loans

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Team members respond fast, explain options in plain terms, and walk borrowers through each stage without the stress. First-time buyers and refinancers consistently praise staff for finding competitive rates and staying in touch after settlement is complete. Their website claims 15+ years in business. They handle home loans, investment property finance, refinancing, construction loans, and commercial loans, with no cost complaints in the reviews examined.

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Last updated 2026-07-30