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Melissa Murray - North West Finance

Updated 2026-07-30 · 775 reviewed · 189 listed · Scored from 38 Google reviews · How we rank ›

5.0(38) 85 composite score See reviews on Google ✓ Google-verified
Commercial & Business FinanceMortgage LenderCar Finance And Loan Company
Melissa Murray - North West Finance
Services
Commercial & Business Finance, Mortgage Lender, Car Finance And Loan Company
Reviews
38

What recent reviews say

Twenty reviewers describe a consistently seamless mortgage experience centred on Melissa's direct availability, patient explanation of loan options, and genuine care for their outcome. She walked first-time buyers through complex finance, refined refinance deals, and handled time-sensitive transactions without adding stress to an already demanding process.

Their website claims she has operated since 2000 and serves Western Australia and Northern Territory clients across home loans, business finance, asset finance, and boat loans. The portfolio spans first purchases to refinancing, with every review mentioning her responsiveness and willingness to answer endless questions without impatience.

Praised for
  • made process easy and stress-free
  • clear communication and constant updates
  • knowledgeable and professional
  • went above and beyond for clients
  • patient and supportive throughout
responsive-communicationgot-loan-approvedknowledgeable-advicewent-above-and-beyondexplained-clearlysmooth-settlementfollowed-up-after-settlement
Best for: First-time home buyers and refinancers who value direct broker availability and clear explanations.

Strengths

  • Always available and responds promptly to calls and emails
  • Explains loans in plain language to first-time buyers
  • Handles complex and time-sensitive deals without delays
  • Works repeatedly with returning clients

What reviews say by service

Mortgage Lender
First-time buyers and repeat clients praise her responsiveness, clear explanations, and stress-free process from application to loan approval.
Refinancing Specialists
Refinance clients highlight her attention to detail and willingness to search for better interest rates without hassle.
Commercial & Business Finance
Limited evidence; one reviewer mentions complex time-sensitive business finance handled above and beyond expectations.
Car Finance And Loan Company
No direct review evidence.

How it compares

  • Rated 5 against a 4.98 average across the 121 commercial & business finance businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 69
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
38
4
0
3
0
2
0
1
0

Common questions

Is Melissa available outside business hours for questions?
Reviews describe her as always at the end of the phone and very quick to respond to emails and calls, though formal availability times are not specified in the reviews.
Has Melissa helped first-time home buyers before?
Yes; multiple reviews confirm she walked first-time buyers through their first property purchase, explaining every step in plain language and removing the stress.
Can Melissa help with refinancing to find a better rate?
Yes; reviewers mention she helped them refinance and actively searched for better interest rates without making the process a hassle.
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Last updated 2026-07-30