Nearly every reviewer credits staff with turning the mortgage journey from daunting into manageable through clear explanations and constant updates. First home buyers repeatedly note feeling supported through an unfamiliar process, while repeat clients praise rapid responses and restructuring help tailored to complex situations.
One recent complaint stands out starkly: a seventh-time property buyer felt let down across multiple fronts, received contradictory emails, and had their matter closed without resolution. The contrast between the overwhelming majority experience and this isolated case is stark enough to merit caution.
All nine reviews award five stars. Brokers praise Purple Circle's intuitive software, timely payments, and especially its support for newcomers through academy training and mentorship. The platform runs smoothly enough that established brokers forget about it day-to-day.
The team, Richard, and the team consistently deliver fast turnarounds and clear explanations across home purchases, refinancing, and investment finance. Clients praise their knowledge of lending options, ability to secure competitive rates, and willingness to tackle complex situations without pushing timelines. The team handles settlement in-house and follows through promptly. First-time buyers highlight their responsiveness during market pressure. Repeat clients return across property portfolios. One isolated poor-service report stands out against 55 five-star reviews.
All 72 reviews are five-star; every reviewer names the team as the broker who made their loan process straightforward and quick. People consistently mention his speed (unconditional approval in under a week), clear communication, and willingness to guide them through complexity, whether first-home purchase, refinance, or investment loan.
Last updated 2026-07-30